Before we admitted our mother at the Branches, we are assured she would be safe. The nursing Staff at the Branches had no idea what happened to her. ***** suffered from a large Hematoma over her left eye and severe bruising on her entire face. She was afraid that our mother was no longer safe at the Branches, and required better monitoring. On or about Augwe received a telephone call from ****, the director of nursing, indicating that our mother had a terrible fall and should be moved to a nursing home right away. Shortly after ***** moved into the Branches, falls starting happening frequently. Both the community fee and security deposit were paid to the Branches prior to ***** ******** admission on July 2, 2019. We were assured that if for any reason by both ****** and ***** *****, that both the community fee, and the security deposit would be fully refunded if things did not work out for ***** at the Branches. (1) was theĬommunity fee of $5,000.00 along with a security deposit of $5,450.00. There were two additional financial costs which were not covered by *****'s long term care insurance, that had to be paid up front before *****'s admission. ***** ******** care would be paid be her long term care insurance policy (CNA), on a monthly direct bill. After ****s assessment, we met with ****** who handles marketing for the branches to go over pricing and all of the financial details. We were assured that they had a very good staff ratio at the Branches, and our mother would be safe. At the time of the assessment, We indicated to **** that ***** was a Major fall risk, and would require constant attention & monitoring. Before her admission to The Branches, ****, the director of nursing came out to *****'s home to do a medical assessment. My Mother suffered from Alzheimer'sĭisease and was a major fall risk, living at home was no longer safe for her, so we found her a place where she would be well cared for. We couldn’t be happier.On Jmy mother ***** ** ******* entered The Branches of ***** *********, an assisted living facility. This was, by far, the best decision we have made for mom. Every one I’ve dealt with has taken a very personal approach and I’ve become attached to so many people there. With COVID and the pandemic, I couldn’t be happier that she is safe, being fed, and taken care of by an outstanding staff. We visited quite a few, but after touring Split Rock, we knew this was the place for mom! The warmth, the caring, the genuine concern is obvious!! Mom has been there for a little more than a year and I feel like I have an extended family. We reached out to quite a few facilities, but from day one Benchmark at Split Rock stood out more than any other. Her days at the rehab center were dwindling and we knew should could no longer live alone. My siblings and I had to find an assisted living facility for my mom on rather short notice. Advice to management includes increasing the 401k match, hiring formally trained HR professionals, and improving communication between management and employees. Other cons include limited growth from within the company, human resources management not being very knowledgeable, low pay, and staffing issues. Employees also mention that the buildings and facilities are beautiful, but that upper management can be brutal and bullying. Advice to management includes pacing and being kind to workers, paying fair wages for the amount of work expected, and listening to concerns and acting accordingly. They appreciate the friendly staff and rewarding environment, but note that the days can be long and lead to burnout. On the whole, employees appreciate the free lunches and flexible working schedule, but feel that more appreciation and better management would improve their experience.Įmployee Reviews for Benchmark Senior LivingĮmployees generally have positive things to say about working for Benchmark Senior Living. Additionally, employees feel that they are not paid enough for the work they do. Employees also mention that there is not enough staff to cover two-assist patients and that management is very favoritism. However, there are also complaints about bad management, lack of hours and flexibility, favoritism, and not enough appreciation for staff. The majority of reviews cite great coworkers who help the team, the opportunity to learn and grow, and a pleasant working environment as positives. Overall, employees who have worked for Benchmark Senior Living in the Shelton, CT area have had a mixed experience. Religious services Employee Reviews for Benchmark Senior Living in Shelton, Connecticut
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